jilx Terms & Conditions

01Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and jilx ("Company," "we," "us," "our"), governing your access to and use of the jilx website located at jilx.cam and all associated services, including but not limited to online casino games, sports betting, live dealer games, bingo, Hi-Lo, and any other products made available through the jilx platform.

By accessing the jilx website, creating an account, making a deposit, or participating in any game or promotional offer, you unconditionally accept and agree to be bound by these Terms in their entirety, together with our Privacy Policy and any game-specific rules published on the platform. If you do not agree to these Terms, you must immediately cease using all jilx services.

02Eligibility

To register and use jilx services, you must satisfy all of the following eligibility requirements at all times:

• You are at least 21 years of age, consistent with PAGCOR online gaming regulations applicable in the Philippines.
• You are a natural person and are not registering on behalf of a third party or corporate entity for gambling purposes.
• You are legally permitted to participate in online gambling activities under the laws of the jurisdiction in which you reside or are currently located.
• You are not a resident of any jurisdiction in which online gambling is prohibited.
• You are not a current employee, officer, director, or immediate family member of an employee of jilx or any of its affiliated companies, software providers, or payment processors.
• You are not using automated means, bots, scripts, or software to access or interact with the jilx platform in any manner.

jilx reserves the right to request supporting documentation to verify your eligibility at any time, including government-issued photo identification and proof of age. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending investigation.

03Account Registration

To participate in real-money games on jilx, you must register a personal account by providing accurate, complete, and current information as requested in the registration form. You agree to maintain and promptly update your account information to keep it accurate and current throughout the duration of your jilx account.

Each player may register and maintain only one (1) jilx account. The creation of multiple accounts by the same individual is strictly prohibited and constitutes a material breach of these Terms. Where duplicate accounts are identified, jilx reserves the right to close all associated accounts, void any outstanding bets, and forfeit all balances and bonuses across the accounts.

You are solely responsible for:

• Maintaining the confidentiality of your username and password.
• All activities conducted through your jilx account, whether authorised by you or not.
• Notifying jilx immediately if you suspect unauthorised access or a security breach of your account.
• Ensuring that your login credentials are not shared with any third party.

jilx will not be held liable for any loss or damage arising from your failure to comply with the account security obligations set out in these Terms.

04Deposits & Payments

All financial transactions on jilx, including deposits, are processed in Philippine Peso (PHP) or, where applicable, in USDT for cryptocurrency transactions. jilx supports the following deposit methods: GCash, PayMaya, BPI, BDO, Metrobank, and USDT. Additional payment methods may be made available at jilx's discretion.

Deposits are credited to your jilx account balance upon successful processing. GCash and PayMaya deposits typically reflect within 60 seconds. Bank transfers via BPI, BDO, and Metrobank may take up to one (1) banking business day to process. USDT deposits are credited following the required number of blockchain confirmations.

• All deposits must be made from payment methods registered in your own name. Third-party deposits are strictly prohibited.
• jilx does not accept cash deposits or payments by cheque.
• Minimum deposit amounts are published on the Deposit page of the jilx platform and may be updated from time to time.
• jilx reserves the right to return deposits and close accounts where payment fraud or unauthorised transactions are suspected.

05Withdrawals

Withdrawals from your jilx account may only be made to a payment method registered in your own name and verified as part of the jilx Know Your Customer (KYC) process. Withdrawals to third-party accounts are strictly prohibited. jilx processes withdrawal requests in the following timeframes, subject to identity verification:

• GCash / PayMaya: Typically within 15 minutes for fully verified accounts; up to 24 hours in high-volume periods.
• BPI / BDO / Metrobank: 1–3 banking business days.
• USDT: Within 2 hours of approval, subject to blockchain network conditions.

jilx reserves the right to conduct additional security checks prior to processing any withdrawal request. Where a withdrawal is subject to verification review, jilx will notify the player and may request documentation. Players must complete any outstanding wagering requirements attached to bonuses before withdrawing bonus-derived winnings.

jilx reserves the right to void and withhold payment of winnings where it has reasonable grounds to believe that a technical error, system malfunction, or breach of these Terms contributed to a win.

06Bonuses & Promotions

jilx offers various promotional incentives to eligible players, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms published at the time the promotion is offered, including applicable wagering requirements, minimum odds, game restrictions, validity periods, and maximum withdrawal limits.

• Bonuses may only be claimed once per player, household, IP address, device, and payment method unless expressly stated otherwise.
• jilx reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Players who jilx reasonably believes are abusing bonus offers — including through arbitrage, collusion, or exploitation of software errors — will have their bonuses voided and may have their accounts suspended.
• Bonuses not claimed within their stated validity period will expire automatically.

Where a player's account is closed or suspended for any reason while a bonus is active, the bonus and any associated winnings will be forfeited, unless jilx determines otherwise at its sole discretion.

07Gameplay Rules

All games offered on jilx are governed by individual game rules published within each game interface. Players are responsible for reading and understanding the rules of any game before participation. jilx is not responsible for losses incurred as a result of a player's failure to understand applicable game rules.

All casino games on jilx operate using certified Random Number Generator (RNG) technology, independently tested to ensure fair and unpredictable outcomes. Live dealer games are governed by real-time dealing procedures and are subject to the house rules of the relevant game studio. Sports betting markets are settled in accordance with the published settlement rules for each sport and market type.

In the event of a technical malfunction during gameplay — including disconnections, system errors, or software failures — jilx will make reasonable efforts to resolve the issue fairly. Where a game round cannot be completed or reconstructed, the relevant stake will be refunded to the player's balance. jilx's decision in all technical dispute matters is final.

08Prohibited Conduct

The following actions are strictly prohibited on jilx and constitute grounds for immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities where applicable:

• Providing false, misleading, or fraudulent account registration information.
• Using stolen, fraudulent, or unauthorised payment instruments.
• Engaging in any form of collusion, chip dumping, or coordinated play designed to defraud jilx or other players.
• Using software, bots, automated systems, or other artificial means to gain an unfair advantage.
• Exploiting errors, bugs, or vulnerabilities in jilx software for financial gain.
• Attempting to launder funds through the jilx platform in violation of the Philippine Anti-Money Laundering Act (AMLA) and related regulations.
• Threatening, harassing, or abusing jilx staff, support agents, or other players.
• Accessing the jilx platform from a jurisdiction where online gambling is prohibited.

09Responsible Gaming

jilx is committed to promoting responsible gambling among all Filipino players. We recognise that for a small number of players, gambling can become harmful, and we provide a range of tools to support players in maintaining control of their gaming activity.

Players may access the following responsible gaming tools directly within their jilx account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts.
• Loss Limits: Set maximum loss thresholds over defined time periods.
• Session Time Limits: Receive alerts or automatic logouts after a defined period of play.
• Reality Checks: Periodic on-screen notifications showing your session duration and net activity.
• Self-Exclusion: Temporarily or permanently exclude yourself from jilx. Self-exclusion requests take effect immediately and cannot be reversed during the exclusion period for permanent exclusions.

All players are reminded that jilx services are intended as entertainment only. Gambling should never be used as a means to recover financial losses or to supplement income. If you feel that gambling is negatively affecting your life, please use our self-exclusion tools or contact our 24/7 support team. For independent support, the NCMH Crisis Hotline is available at 1800-1888-1553.

10Intellectual Property

All content on the jilx platform, including but not limited to software, game assets, graphics, logos, trademarks, text, audio, video, and the overall design and structure of the website, is the exclusive intellectual property of jilx or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable licence to access and use the jilx platform for personal, non-commercial gambling entertainment purposes only. You may not copy, reproduce, republish, upload, post, transmit, distribute, or modify any part of the jilx platform without express prior written consent from jilx.

11Limitation of Liability

To the maximum extent permitted by applicable law, jilx and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the jilx platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

jilx's total liability to any player in respect of any claim arising out of these Terms or the use of the jilx platform shall not exceed the total amount deposited by the player in the twelve (12) months preceding the event giving rise to the claim.

jilx does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. jilx provides its services on an "as is" basis without warranties of any kind, either express or implied, to the fullest extent permissible under applicable law.

12Privacy & Data

jilx collects, stores, and processes your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the jilx Privacy Policy in its entirety.

We collect and use your personal information for the purpose of operating and improving the jilx platform, processing your transactions, complying with our legal and regulatory obligations, preventing fraud and money laundering, and communicating with you about your account and applicable promotions.

We will not sell your personal data to third parties for marketing purposes. Please refer to the full jilx Privacy Policy for complete details on how your data is used and protected.

13Amendments to These Terms

jilx reserves the right to amend, modify, or update these Terms at any time. Where changes are material, jilx will make reasonable efforts to notify affected players via email or a prominent notice on the jilx platform prior to the changes taking effect.

Your continued use of the jilx platform after any such notice period constitutes your unconditional acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the jilx platform and close your account by contacting our support team.

14Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable Philippine law and the regulations of the Philippine Amusement and Gaming Corporation (PAGCOR) governing online gaming operations. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Players with complaints or disputes are encouraged to contact the jilx customer support team in the first instance. jilx will endeavour to resolve complaints fairly and within a reasonable timeframe. If a satisfactory resolution cannot be reached, players may escalate their complaint to the relevant regulatory authority.

15Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your jilx account, please contact our support team:

• Live Chat: Available 24/7 directly through the jilx platform.
• Email: [email protected]

Our Filipino-speaking support team is available around the clock and will endeavour to respond to all written enquiries within 24 hours. For responsible gaming concerns, the NCMH Crisis Hotline is also available at 1800-1888-1553.