jilx Privacy Policy

01Introduction

This Privacy Policy ("Policy") describes how jilx ("Company," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of users ("Player," "User," "you," "your") who access and use the jilx online casino and sports betting platform available at jilx.cam and all associated services.

By registering for an account on jilx, accessing the platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read in conjunction with our Terms and Conditions, which are incorporated by reference. Capitalised terms not defined in this Policy carry the meanings given to them in the jilx Terms and Conditions.

02Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jilx acts as the Personal Information Controller (PIC) in respect of personal data processed through the jilx platform. As PIC, jilx determines the purposes and means of processing your personal information.

Where jilx engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification services, or cloud infrastructure providers — those parties act as Personal Information Processors (PIPs) under written agreements that require them to maintain appropriate security and confidentiality standards consistent with this Policy and applicable Philippine law.

Questions regarding this Policy or your personal data should be directed to the jilx Data Protection contact at [email protected].

03Personal Data We Collect

jilx collects the following categories of personal information from players:

Account Registration Information:

• Full legal name
• Date of birth (for age verification, 21+ requirement)
• Email address
• Mobile phone number (Philippine mobile number)
• Username and password (stored in hashed form)
• Residential address (city, province)

Identity Verification (KYC) Documents:

• Government-issued photo identification (e.g., Philippine passport, driver's licence, SSS ID, PhilSys national ID)
• Proof of address documentation
• Source of funds documentation where required by applicable regulations

Financial Information:

• GCash account number or mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank) for withdrawal purposes
• USDT wallet address
• Transaction history on the jilx platform

Technical and Usage Data:

• IP address and device identifiers
• Browser type and version
• Operating system
• Session duration and activity logs
• Game play history and wagering records
• Geolocation data (for compliance verification)

Communications Data:

• Records of your communications with jilx customer support
• Feedback and survey responses
• Promotional preference settings

04How We Collect Your Data

jilx collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact support, or respond to surveys.
• Automatically — when you use the jilx platform, we collect technical data including IP address, device information, session activity, and game history through server logs and cookies.
• From third parties — including KYC verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and where legally required, from regulatory or law enforcement authorities.

05How We Use Your Personal Data

jilx processes your personal information for the following purposes:

• Account management: Creating, maintaining, and administering your jilx player account.
• Identity and age verification: Confirming you are at least 21 years of age and verifying your identity as required by applicable regulations.
• Transaction processing: Processing deposits, withdrawals, and related financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and USDT.
• Regulatory compliance: Complying with our obligations under PAGCOR regulations, the Philippine Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable laws.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorised account access, and other prohibited conduct.
• Platform improvement: Analysing usage patterns to improve the performance, features, and user experience of the jilx platform.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance through our 24/7 support team.
• Responsible gaming: Monitoring for signs of problem gambling behaviour and implementing appropriate responsible gaming interventions where necessary.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — subject to your communication preferences and applicable opt-out rights.

06Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jilx processes your personal data on the following legal grounds:

• Consent: For marketing communications and non-essential cookies, where you have provided explicit consent that can be withdrawn at any time.
• Contractual necessity: For account registration, transaction processing, and platform access — processing is necessary to perform the contract between you and jilx.
• Legal obligation: For KYC verification, AML monitoring, transaction reporting, and regulatory compliance — processing is required to comply with applicable Philippine law.
• Legitimate interests: For fraud prevention, security monitoring, platform analytics, and responsible gaming monitoring — where our legitimate interests do not override your fundamental privacy rights.

07Data Sharing & Disclosure

jilx does not sell your personal data to third parties. We may share your personal information with the following categories of recipients, strictly as necessary:

• Payment processors: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and USDT blockchain networks — to process financial transactions.
• KYC and identity verification providers: Third-party services engaged to verify player identity and age as required by regulation.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine government agencies, where required by law.
• Law enforcement: Where required by a valid legal order, warrant, or mandatory reporting obligation.
• IT and cloud service providers: Infrastructure and hosting providers who process data solely on our behalf under strict data processing agreements.
• Game content providers: Game studios whose titles are featured on jilx may receive anonymised or session-level data for technical and fair-play verification purposes.

08Cookies & Tracking Technologies

jilx uses cookies and similar tracking technologies to operate the platform, improve user experience, and analyse platform performance. Cookies are small text files stored on your device by your browser.

The types of cookies used by jilx include:

• Strictly necessary cookies: Essential for the operation of the jilx platform, including maintaining your login session and cart state. These cannot be disabled.
• Performance and analytics cookies: Used to collect aggregated, anonymised information about how players use jilx, helping us identify areas for improvement.
• Functional cookies: Allow the platform to remember your preferences, such as language settings and responsible gaming configurations.
• Security cookies: Support fraud prevention and account security functions, including session integrity verification.

You may manage non-essential cookies through your browser settings. Disabling cookies may affect the functionality of the jilx platform. Strictly necessary and security cookies cannot be disabled without preventing you from using core platform features.

09Data Retention

jilx retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements.

• Active account data: Retained for the duration of your jilx account and updated as necessary.
• Transaction and financial records: Retained for a minimum of five (5) years following the transaction date, as required by Philippine AML regulations.
• KYC documentation: Retained for a minimum of five (5) years following account closure.
• Communication records: Support interaction records retained for three (3) years.
• Closed account data: Following account closure, anonymised statistical data may be retained indefinitely; identifiable personal data is deleted or anonymised after the applicable retention period.

Where retention is based solely on your consent and you withdraw that consent, jilx will delete or anonymise the relevant data unless another legal basis for retention applies.

10Security Measures

jilx implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and jilx servers.
• Encryption at rest for sensitive personal and financial data stored on jilx systems.
• Cryptographic hashing for all stored passwords — plain-text passwords are never stored.
• Multi-factor authentication options for player accounts.
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing by independent security professionals.
• Incident response procedures for detecting, containing, and reporting personal data breaches in accordance with NPC requirements.

While jilx takes all reasonable precautions, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your jilx account credentials and should notify us immediately if you suspect any unauthorised access.

11Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, Filipino players on jilx have the following rights in respect of their personal data. To exercise any of these rights, contact us at [email protected] or through our 24/7 live chat.